1，Do you have reliability testing and other related data on the lifespan of your stepper motor?
The lifespan of the motor depends on the size of the load. The larger the load, the shorter the lifespan of the motor. Generally speaking, a stepper motor has a lifespan of approximately 2000-3000 hours when operating under reasonable loads.
2，Do you provide software and driver support?
We are a hardware manufacturer of stepper motors and collaborate with other stepper motor driver companies.
If you also need stepper motor drivers in the future, we can provide drivers for you.
3，Can we customize stepper motors provided by customers?
If the customer holds the design drawings or 3D STEP files of the required product, please feel free to provide them at any time.
If the customer already has motor samples on hand, they can also send them to our company. (If you want to generate a copy, you need to write about how we can customize the motor for you, each step inside, and what we can do)
4，What is the minimum order quantity (MOQ) for stepper motors?
Our minimum order quantity for samples is 2 pieces. The minimum order quantity for mass production is 500 pieces.
5，What is the basis for quoting stepper motors?
Our quotation is based on the quantity of each new order you place.
The larger the order quantity, the lower the unit price.
In addition, the quotation is usually ex works (EXW) and does not include shipping and customs duties.
The quoted price is based on the exchange rate between the US dollar and the Chinese yuan in recent months. If the US dollar exchange rate fluctuates by more than 3% in the future, the quoted price will be adjusted accordingly.
6，Can your stepper motor provide sales protection?
We sell standard stepper motor products globally.
If sales protection is required, please inform the end customer of the company name.
During future cooperation, if your client contacts us directly, we will refuse to provide them with a quotation.
If a confidentiality agreement is required, an NDA contract can be signed.
7，Can a white label version be provided for bulk orders of stepper motors?
We usually use laser printing technology to make labels.
It is completely feasible to print a QR code, your company name, and logo on the motor label.
Tags support customized design.
If a white label solution is required, we can also provide it.
But based on experience, laser printing produces better results as it does not peel off like sticker labels.
8，Can we produce plastic gears for stepper motor gearboxes?
We do not produce plastic gears.
But the injection molding factory we have been working with for a long time is very professional.
In terms of creating new molds, their level of expertise far exceeds ours.
Injection molds are manufactured using high-precision wire cutting technology, that’s right.
Of course, our mold factory will handle precision issues and also solve the problem of burrs on plastic gears.
Please don’t worry.
The gears we commonly use are involute gears, as long as you confirm the modulus and correction factor of the gears.
A pair of gears can perfectly match.
9，Can we manufacture metal material stepper motor gears?
We can produce metal gears.
The specific material depends on the size and module of the gear.
For example:
If the gear module is large (such as 0.4), the motor volume is relatively large.
At this point, it is recommended to use plastic gears.
Due to the heavier weight and higher cost of metal gears.
If the gear module is small (such as 0.2),
It is recommended to use metal gears.
When the modulus is small, the strength of plastic gears may be insufficient,
When the modulus is large, the size of the gear tooth surface increases, and even plastic gears will not break.
If producing metal gears, the manufacturing process also depends on the modulus.
When the modulus is large, powder metallurgy technology can be used to manufacture gears;
When the modulus is small, it must be produced through mechanical processing, resulting in a corresponding increase in unit cost.
10，Is this a regular service provided by your company to customers? (Customization of stepper motor gearbox)
Yes, we produce motors with shaft gears.
At the same time, we also produce motors with gearboxes (which require the gears to be pressed in before assembling the gearbox).
Therefore, we have extensive experience in press fitting various types of gears.
Post time: Nov-10-2025